Privacy Policy

Last Updated: 12th October 2024

1. Introduction

Welcome to NeuralTake ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.neuraltake.com ("Website") or engage with our services.

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Data Controller

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any applicable data protection laws, the data controller is:

  • NeuralTake
  • City of London
  • London, United Kingdom
  • Email: info@neuraltake.com
  • Phone: +44 7496 089555

3. Information We Collect

3.1 Personal Data

We may collect and process the following categories of personal data:

  • Identity Data: First name, last name, username or similar identifier, title.
  • Contact Data: Email address, telephone number, postal address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
  • Usage Data: Information about how you use our Website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing communications from us.

3.2 Special Categories of Data

We do not intentionally collect special categories of personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, health data).

3.3 Children's Data

Our Website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

4. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: When you fill out forms, request services, subscribe to our newsletters, or provide feedback.
  • Automated Technologies: As you interact with our Website, we may automatically collect Technical Data using cookies and similar technologies.
  • Third Parties: We may receive personal data about you from analytics providers, advertising networks, and search information providers.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  • Performance of Contract: To provide you with services you have requested.
  • Legal Obligation: To comply with legal or regulatory requirements.
  • Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Consent: Where you have given us explicit consent to process your data for specific purposes.

5.1 Purposes for Processing Your Data

  • Service Delivery: To provide and maintain our services.
  • Customer Support: To manage your inquiries and requests.
  • Marketing: To send you newsletters, promotions, and other marketing communications.
  • Website Improvement: To analyze and improve our Website, services, marketing, customer relationships, and experiences.
  • Security: To protect our business, prevent fraud, and manage risk.

6. Disclosure of Your Data

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf (e.g., IT services, analytics).
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulatory Authorities: When required to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area ("EEA"). We ensure appropriate safeguards are in place to protect your data, such as:

  • Standard Contractual Clauses: Implemented where necessary.
  • Privacy Shield Framework: For transfers to the United States, if applicable.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption: Data encryption in transit and at rest.
  • Access Controls: Restricted access to personal data.
  • Regular Testing: Routine security assessments and audits.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including:

  • Legal Requirements: To comply with legal, accounting, or reporting obligations.
  • Business Purposes: For ongoing legitimate business interests.

10. Your Rights

Under data protection laws, you have rights including:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request to restrict processing of your data.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to you or a third party.
  • Withdraw Consent: At any time where we are relying on consent to process your data.

To exercise these rights, please contact us at info@neuraltake.com.

11. Marketing Communications

You can opt-out of marketing communications at any time by:

  • Email: Clicking the "unsubscribe" link in emails.
  • Contacting Us: Sending an email to info@neuraltake.com.

12. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information, please refer to our Cookies Policy.

13. Third-Party Links

Our Website may include links to third-party websites, plug-ins, and applications. We do not control these third parties and are not responsible for their privacy statements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@neuraltake.com
  • Phone: +44 7496 089555
  • Address: NeuralTake, City of London, London, United Kingdom

DISCLAIMER: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. NeuralTake recommends consulting with a qualified attorney to ensure that your Privacy Policy is comprehensive and complies with all applicable laws and regulations, including the GDPR and the UK Data Protection Act 2018.